Manager, Complaints Management
Apply to Job Here
| Company Name | First Abu Dhabi Bank (FAB) |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
First Abu Dhabi Bank (FAB) is seeking a Manager for Complaints Management. This full-time position involves managing transaction processing, ensuring quality and timeliness in line with bank policies and regulatory standards.
Company Overview
First Abu Dhabi Bank (FAB) is a leading banking institution in the United Arab Emirates, committed to providing excellent financial services and upholding the highest standards of customer satisfaction.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 5 Year+
Key Responsibilities
- Performing error-free transaction processing and monthly reconciliations.
- Ensuring compliance with internal procedures, local and international regulations.
- Maintaining accurate records and acting as custodian for security items and customer documents.
- Supporting daily operations, preparing reports for decision-making, and assisting in departmental initiatives.
- Upholding the highest standards of internal and external customer satisfaction.
Requirements
- Strong attention to detail.
- Risk awareness.
- Ability to work efficiently in a high-volume environment.
- Excellent communication and interpersonal skills.
- Commitment to bank policies and regulatory standards.
Benefits
- Opportunities for professional development and career growth within FAB.
- Work in a collaborative and supportive team environment.
- Gain valuable experience in a leading banking institution.
- Access to employee benefits.
- Engaging and inclusive work culture.
- Be part of FAB’s commitment to excellence.