Manager, Customer Value Proposition (Loyalty & Payments)
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| Company Name | ADNOC Distribution |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
ADNOC Distribution is seeking a Manager, Customer Value Proposition (Loyalty & Payments) to join their team in Abu Dhabi, United Arab Emirates. This role is crucial in developing and implementing strategies to enhance customer loyalty and payment solutions across their extensive network.
Company Overview
ADNOC Distribution is the UAE’s largest fuel and convenience retailer, boasting a network of over 550 service stations and more than 280 convenience stores. They are also a leading marketer and distributor of fuels and lubricants to commercial, government, and military customers throughout the UAE, with a particularly dominant market position in Abu Dhabi.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Experience: 5 Year+
- Qualifications: None / Open to all applicants
Key Responsibilities
- Develop and execute comprehensive strategies for customer loyalty programs.
- Manage the end-to-end lifecycle of various payment solutions.
- Analyze customer data and market trends to identify new value proposition opportunities.
- Collaborate with sales, marketing, and IT teams to enhance customer engagement and experience.
- Monitor market trends and competitor activities in the loyalty and payments landscape.
- Define, track, and report on key performance indicators for loyalty and payment initiatives.
Requirements
- Bachelor’s degree in Marketing, Business Administration, Finance, or a related field.
- Proven experience (5+ years) in customer loyalty, payments, or product management, preferably in retail or oil & gas.
- Strong analytical skills with the ability to interpret complex data and derive actionable insights.
- Excellent communication, presentation, and stakeholder management abilities.
- Demonstrated ability to develop and implement strategic initiatives successfully.
- Solid understanding of financial principles and sales strategies within a retail context.
Benefits
- Competitive salary and benefits package.
- Opportunity to lead significant strategic initiatives in a market-leading company.
- Professional growth and development opportunities within a dynamic industry.
- Work in an innovative and challenging environment.
- Contribution to a key aspect of customer experience for a major UAE brand.
- Exposure to diverse customer segments and advanced business operations.