Manager, Information Technology (IT) – Remote (Telecom)

Job Overview

AireSpring is seeking an experienced Information Technology (IT) Manager to lead and oversee remote IT operations within the telecommunications sector. In this full-time role, you will be instrumental in managing robust network solutions and ensuring seamless connectivity and security for global enterprises, leveraging AireSpring’s advanced AI-powered platforms.

Company Overview

AireSpring is a leading provider of fully managed, best-of-breed IT and network solutions, empowering global enterprises with seamless connectivity, security, mobility, and unified communications. At its core is AIreCONTROL, a proprietary AI-powered ITSM platform delivering real-time visibility, control, and automation across diverse network ecosystems. AireSpring integrates IT, security, and connectivity services into one intuitive SaaS platform, complemented by AIrePOD tier 3 engineering support, spanning hundreds of global providers like Starlink to ensure optimized and resilient network performance.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 5 Year+

Key Responsibilities

• Manage and oversee remote IT operations and infrastructure within the telecommunications environment.
• Implement and maintain network solutions, ensuring optimal performance, security, and uptime.
• Utilize AIreCONTROL to monitor, control, and automate IT service management across various platforms.
• Lead and mentor a team of IT professionals, fostering a collaborative and high-performing remote work culture.
• Collaborate with global providers and internal teams to integrate and optimize connectivity services.
• Ensure adherence to industry best practices and compliance standards for IT and network security.

Requirements

• Proven experience in Information Technology management, preferably within the telecommunications industry.
• Strong understanding of network solutions, including SD-WAN, SASE, firewalls, and connectivity services.
• Experience with ITSM platforms and AIOps concepts, ideally with real-time monitoring and automation.
• Excellent leadership, communication, and interpersonal skills to manage a remote team effectively.
• Ability to troubleshoot complex IT and network issues and implement effective solutions.
• Bachelor’s degree in Information Technology, Computer Science, or a related field.

Benefits

• Opportunity to lead innovative IT initiatives in a global telecommunications company.
• Work with cutting-edge AI-powered IT Service Management platforms.
• Flexible remote work environment, promoting work-life balance.
• Competitive salary and comprehensive benefits package.
• Professional growth and development opportunities in a dynamic industry.
• Collaborate with a diverse team and global partners on impactful projects.