Mortgage Processor II

Job Overview

First Citizens Bank, a top 20 U.S. financial institution with over $200 billion in assets, is hiring a Mortgage Processor II in Raleigh, NC. This hybrid position offers the opportunity to work both in-office and remotely. The role involves handling mortgage loans of higher complexity, ensuring accurate documentation, and supporting loan closings while maintaining strict compliance with federal regulations and company policies.

As a Mortgage Processor II, you’ll contribute directly to the bank’s reputation for strength, stability, and long-term client relationships.

Job Responsibilities

• Verify and complete all required mortgage loan documentation for processing and closing.
• Assist in scheduling loan closings, issue adverse action notices, and prepare approved loans for the Closing Department.
• Provide clear communication with applicants, loan officers, and management regarding loan status and outstanding documentation.
• Ensure compliance with lending regulations and internal policies.
• Secure and review property appraisals.
• Manage a pipeline of active loans, prioritizing activities to meet closing and rate lock deadlines.
• Provide support on more complex cases and serve as a resource for less experienced team members.

Requirements

• Education: High School Diploma or GED.
• Experience: Minimum 3 years in mortgage processing.
• Skills: Strong organizational and communication skills, compliance knowledge, and attention to detail.

Preferred Qualifications:

• FHA, VA, and USDA loan processing experience.
• Familiarity with Down Payment Assistance programs.

Benefits

First Citizens Bank offers a comprehensive total rewards package, including:

• Competitive pay.
• Medical, dental, and vision coverage.
• Retirement savings plans.
• Paid time off and holidays.
• Career growth opportunities in one of the most stable financial institutions in the U.S.

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