Mystery Shopper
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| Company Name | Made to Sell | The Retail and Corporate Performance Partner |
| Company Type | Private |
| Job Type | Temporary |
| Salary Range | Market Competitive |
| Location | Copenhagen Metropolitan Area |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
Made to Sell is seeking a Mystery Shopper in the Copenhagen Metropolitan Area for a temporary role. You will play a crucial part in evaluating retail and corporate performance by acting as a customer, providing valuable insights to improve sales and service strategies for national and international clients.
Company Overview
Made to Sell is a leading consulting company specializing in enhancing retail and corporate performance. Headquartered in IT, they develop strategies and sales development initiatives to improve sell-out performance and strengthen sales networks. Their services include Retail Strategy, Retail Excellence Academy, and Retail Digital Solutions, collaborating with top management of national and international retail companies to achieve tangible improvements in sales performance.
Quick Details
- Salary Range: Market Competitive
- Job Type: Temporary
- Experience: 2 Year+
- Qualifications: None / Open to all applicants
Key Responsibilities
- Conduct covert evaluations of retail stores and customer service interactions according to specific scenarios.
- Provide detailed, objective, and constructive feedback on service quality, product presentation, and sales processes.
- Complete accurate and timely reports, meticulously documenting all observations and experiences.
- Identify key areas for improvement in sales performance and customer experience to contribute to client insights.
- Adhere strictly to confidentiality protocols regarding all assignments and client information.
- Support the ongoing development of retail excellence by providing authentic customer perspectives.
Requirements
- Strong observational skills with exceptional attention to detail.
- Excellent written communication skills for clear, concise, and structured reporting.
- Ability to act naturally and discreetly to blend seamlessly into various shopping environments.
- Reliable, punctual, and highly committed to completing assignments within given deadlines.
- Proficiency in using a computer and internet for efficient report submission.
- Previous experience in customer service, retail, or a similar evaluative role is a plus.
Benefits
- Enjoy a flexible work schedule, offering an ideal opportunity to supplement income.
- Contribute significantly to improving retail and service quality for diverse businesses.
- Gain unique insights into various industries and customer experience best practices.
- Develop and enhance analytical, reporting, and observational skills.
- Work as part of a dynamic team with a leading retail and corporate performance partner.
- Potential for future assignments and continued collaboration based on performance.