Night In-Room Dining Coordinator

Job Overview

Four Seasons Hotel Prague is seeking a Night In-Room Dining Coordinator to join their team in Prague, Czechia. This role is crucial for delivering exceptional dining experiences to guests during evening and night shifts, upholding the hotel’s renowned luxury service standards.

Company Overview

Nestled along the banks of the Vltava River, Four Seasons Hotel Prague is a luxury hotel in Prague city centre, offering an unrivaled blend of historic charm and modern elegance in the heart of the Old Town. Just steps from Charles Bridge and Prague’s Old Town Square, our Forbes 5-Star Hotel places you at the crossroads of centuries-old architecture and contemporary elegance. From baroque and neoclassical influences to refined modern comforts, every corner of our Hotel reflects the timeless beauty of Prague’s most iconic landmarks.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Experience: No Experience / Fresh
• Qualifications: None / Open to all applicants

Key Responsibilities

• Coordinate and deliver in-room dining orders accurately and efficiently during night shifts.
• Provide exceptional customer service, addressing guest inquiries and special requests promptly.
• Ensure all in-room dining presentations meet Four Seasons’ high standards of quality and luxury.
• Maintain cleanliness and organization of the in-room dining service areas and equipment.
• Process guest orders and payments with precision and confidentiality.
• Collaborate effectively with kitchen, front desk, and housekeeping teams to ensure seamless guest experiences.

Requirements

• Strong customer service and communication skills, with a focus on guest satisfaction.
• Ability to work night shifts, including weekends and holidays, as per hotel operational needs.
• Exceptional attention to detail and a commitment to upholding luxury service standards.
• Ability to multitask in a fast-paced environment and manage various guest requests.
• A positive, professional attitude and the ability to work collaboratively within a diverse team.
• Fluency in English is required; knowledge of Czech or other languages is an advantage.

Benefits

• Opportunity to work with a world-renowned luxury hotel brand, Four Seasons.
• Professional development and career growth opportunities within the global Four Seasons network.
• Competitive salary and a comprehensive benefits package.
• Access to employee discounts at Four Seasons properties worldwide.
• A supportive, inclusive, and engaging work environment.
• Experience working in a vibrant, historic city like Prague.