Norwegian-speaking Customer Service Agent
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| Company Name | Next Job Abroad |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Sliema, Sliema, Malta |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Next Job Abroad is seeking a Norwegian-speaking Customer Service Agent for an iGaming company in Malta. This entry-level position offers a fantastic opportunity for individuals looking to relocate and start a career in the dynamic iGaming industry, providing essential support to Norwegian-speaking customers.
Company Overview
Next Job Abroad is an international recruitment agency dedicated to helping individuals find their next job abroad, primarily focusing on relocation opportunities in Europe. They specialize in matching language-speaking candidates with roles in customer support, tech, sales, and iGaming, offering comprehensive, stress-free support throughout the entire relocation process.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Provide exceptional customer service to Norwegian-speaking clients via various channels.
- Assist players with inquiries, issues, and feedback related to iGaming products and services.
- Effectively resolve customer complaints and escalate complex cases when necessary.
- Ensure all customer interactions are handled professionally and in compliance with company standards.
- Educate customers on product features, promotions, and responsible gaming practices.
- Contribute to a positive and engaging customer experience within the iGaming platform.
Requirements
- Fluency in Norwegian (written and spoken) is essential.
- Good command of English for internal communication.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a customer-centric approach.
- Ability to work effectively in a fast-paced and dynamic iGaming environment.
- Willingness to relocate to Malta for the position.
Benefits
- Comprehensive relocation support and guidance provided by Next Job Abroad.
- Opportunity to start a career in the exciting and growing iGaming industry.
- Work in a multicultural and dynamic environment in Malta.
- Gain valuable international work experience.
- Competitive salary package and potential for career advancement.
- Supportive team environment focused on employee success.