Operations Associate – Grocery
Apply to Job Here
| Company Name | Deliveroo |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
Deliveroo is seeking an Operations Associate – Grocery to join their dynamic team in Dubai, United Arab Emirates. This role is crucial for supporting the efficient management of grocery delivery operations, ensuring smooth processes and high service standards for both partners and customers.
Company Overview
Deliveroo is an award-winning global delivery service founded in 2013 by William Shu and Greg Orlowski. Headquartered in London with offices worldwide, Deliveroo operates across 9 markets, including Belgium, France, Italy, Ireland, Qatar, Singapore, United Arab Emirates, Kuwait, and the United Kingdom. The company partners with approximately 176,000 restaurants and grocery partners and around 150,000 riders to provide best-in-class delivery experiences.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 2 Year+
Key Responsibilities
- Assist in the daily operations and logistics of grocery delivery services.
- Monitor and optimize delivery routes and driver performance to ensure efficiency.
- Support partner onboarding and relationship management for grocery vendors.
- Handle operational inquiries and resolve issues promptly to ensure customer satisfaction.
- Contribute to process improvements for grocery operations to enhance service quality.
- Ensure compliance with company standards and local regulations regarding grocery delivery.
Requirements
- Minimum 2 years of experience in operations, logistics, or a similar field.
- Strong organizational skills and ability to manage multiple tasks effectively.
- Excellent communication and problem-solving abilities.
- Proficiency in G-Suite or Microsoft Office Suite.
- Ability to work independently and collaboratively in a team setting.
- Adaptability to a fast-paced and evolving operational environment.
Benefits
- Opportunity to work with an award-winning global delivery service.
- Dynamic and challenging work environment with potential for career growth.
- Competitive salary and performance-based incentives.
- Comprehensive health and wellness benefits.
- Professional development and training opportunities.
- Employee discounts on Deliveroo services.