Operations Territory Manager

Job Overview

Rappi is seeking an Operations Territory Manager to oversee and optimize operational processes in Greater Buenos Aires, Argentina. This role is crucial for ensuring efficient service delivery and driving market growth within the assigned territory for our leading SuperApp platform.

Company Overview

Rappi is a pioneering Latin-American tech company and the region’s first SuperApp, founded in 2015 by Simón Borrero, Sebastian Mejía, and Felipe Villamarin. Operating in 9 countries and over 200 cities, Rappi is driven by a young, entrepreneurial team committed to fostering economic progress through its digital commerce platform, connecting people to innovative solutions across Latin America. Rappi is not just a company; it’s a movement for economic progress.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 10 Year+

Key Responsibilities

• Oversee and optimize daily operational processes within the assigned territory to ensure efficiency and quality.
• Lead and develop a high-performing operations team, fostering a culture of accountability and continuous improvement.
• Analyze performance metrics, identify areas for improvement, and implement strategic solutions to enhance service delivery.
• Collaborate with cross-functional teams, including sales, marketing, and product, to align operational strategies with business goals.
• Ensure compliance with company policies and local regulations, maintaining high standards of service and safety.
• Drive expansion initiatives and operational readiness for new services or market segments within the territory.

Requirements

• Proven experience (10+ years) in operations management, preferably within the tech, logistics, or on-demand service industry.
• Strong leadership skills with a track record of building and managing successful teams.
• Excellent analytical and problem-solving abilities, with proficiency in data-driven decision making.
• Exceptional communication and interpersonal skills, capable of engaging with diverse stakeholders.
• Ability to thrive in a fast-paced, dynamic environment and adapt to evolving business needs.
• Fluency in Spanish and English is highly preferred for effective regional communication.

Benefits

• Opportunity to lead operations for a groundbreaking SuperApp in a key Latin American market.
• Be part of a dynamic, entrepreneurial team driving significant economic and technological impact.
• Competitive compensation package and opportunities for professional growth within a rapidly expanding company.
• Work in an innovative and challenging environment that encourages ownership and creativity.
• Access to learning and development resources to enhance your management and operational skills.
• Contribute directly to a movement aimed at improving daily life through technology in Latin America.