Order Processing Assistant

Job Overview

Agthia Group PJSC is seeking an Order Processing Assistant to join their team in Dubai, United Arab Emirates. This role is crucial for ensuring the smooth and efficient handling of customer orders within a leading food and beverage manufacturing environment.

Company Overview

Agthia Group PJSC (ADX: AGTHIA) is one of the region’s leading food and beverage companies, headquartered in Abu Dhabi and part of ADQ, one of the largest holding companies in the Middle East. Established in 2004, Agthia has evolved into a diversified, multi-category F&B leader with a strong regional footprint across the UAE, Saudi Arabia, Kuwait, Oman, Egypt, Turkey, and Jordan. The Group’s integrated portfolio includes market-leading brands across four key categories: Water & Food, Snacking, Protein and Frozen, and Agri-Business. With more than 12,000 employees, Agthia’s products reach consumers in over 60 markets worldwide.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Process customer orders accurately and efficiently in accordance with company procedures.
• Verify order details, including product codes, quantities, pricing, and delivery instructions.
• Coordinate closely with sales, logistics, and warehouse teams to ensure timely order fulfillment.
• Maintain accurate and organized records of all order transactions and related documentation.
• Respond to order-related inquiries from internal and external stakeholders.
• Assist in resolving any order discrepancies or issues promptly to ensure customer satisfaction.

Requirements

• Strong organizational skills and meticulous attention to detail.
• Excellent data entry speed and accuracy.
• Effective communication skills, both written and verbal.
• Ability to work effectively in a fast-paced and dynamic environment.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Ability to prioritize tasks and manage time efficiently.

Benefits

• Opportunity to join a prominent and growing food and beverage company in the region.
• Gain valuable professional experience in order processing and supply chain operations.
• Work within a supportive and collaborative team environment.
• Potential for career development and advancement within Agthia Group.
• Competitive compensation package.
• Exposure to a diverse and international business landscape.