Order Taker – Room Service

Job Overview

Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa is seeking an Order Taker for Room Service. This role involves taking and processing room service orders to ensure guest satisfaction.

Company Overview

Grosvenor House, a Luxury Collection Hotel, Dubai, is a symbol of contemporary luxury in Dubai Marina, offering 750 rooms and suites with views of the Arabian Gulf. It boasts globally celebrated chefs and Michelin-starred dining experiences. Le Royal Meridien Beach Resort & Spa, located on Jumeirah Beach, offers a sophisticated coastal escape with 508 rooms, 11 dining venues, pools, a private beach, and spa facilities. Both properties are dedicated to providing impeccable service and authentic hospitality.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: No Experience / Fresh

Key Responsibilities

• Receive and accurately record room service orders from guests.
• Communicate orders clearly to the kitchen and service staff.
• Confirm order details and delivery times with guests.
• Maintain a polite and professional demeanor at all times.
• Assist with guest inquiries related to the room service menu.
• Ensure timely delivery of orders to guest rooms.

Requirements

• Excellent communication and listening skills.
• Ability to work efficiently in a fast-paced environment.
• Strong organizational and multitasking abilities.
• A positive attitude and a commitment to guest service.
• Basic computer skills for order processing.

Benefits

• Opportunity to work in a luxury hotel environment.
• Gain experience in the hospitality industry.
• Competitive salary and benefits package.
• Access to employee dining and facility discounts.
• Part of a renowned international hotel brand.