Order to Cash (OTC) Specialist

Job Overview

Hilton is seeking an Order to Cash (OTC) Specialist to join its team in Ras Al Khaimah, United Arab Emirates. This role involves managing the end-to-end order to cash process, ensuring efficient and accurate financial operations. You will be responsible for processing invoices, managing collections, reconciling accounts, and maintaining strong customer relationships.

Company Overview

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 27 world-class brands comprising more than 9,100 properties and over 1.3 million rooms, in 143 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 250 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Manage the complete Order to Cash cycle, including invoicing and cash application.
• Perform timely and accurate collection activities for outstanding accounts receivable.
• Reconcile customer accounts and resolve any discrepancies effectively.
• Communicate with customers and internal departments regarding billing and payment issues.
• Prepare regular reports on accounts receivable status and collection forecasts.
• Ensure compliance with company policies and accounting standards.

Requirements

• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in accounting software and MS Office Suite, especially Excel.
• Ability to work independently and as part of a team in a fast-paced environment.
• Understanding of general accounting principles and OTC processes.
• A positive attitude and willingness to learn.

Benefits

• Opportunities for professional growth and career advancement within a global hospitality leader.
• Work in a dynamic and supportive team environment.
• Gain valuable experience in financial operations within the hospitality industry.
• Access to Hilton’s comprehensive employee benefits and recognition programs.
• Experience a culture that values diversity, inclusion, and team member well-being.
• Enjoy a stimulating work environment at a renowned international brand.