Patient Administrator

Job Overview

Mediclinic is seeking a Patient Administrator to enhance the quality of patient care by efficiently managing administrative tasks. This role involves patient scheduling, insurance processing, and ensuring excellent customer service at Mediclinic City Hospital in Dubai, United Arab Emirates.

Company Overview

Mediclinic Group is a Health Care Provider specializing in Hospitals and Health Care services. Committed to providing high-quality patient care, Mediclinic operates a network of healthcare facilities across the Middle East. The group focuses on delivering comprehensive medical services and maintaining high standards of healthcare administration and patient service.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 2-3 Years

Key Responsibilities

• Effectively manage patient appointment scheduling and registration processes.
• Efficiently handle medical insurance processes and related tasks.
• Manage billing and cash-up processes accurately.
• Consistently meet customer service expectations.
• Improve the overall quality of patient service.

Requirements

• Completed secondary school education (Grade 12).
• 2-3 years’ experience in a customer service role, preferably in healthcare.
• Computer literacy and proficiency in MS Office applications.
• Knowledge of company policies and emergency codes.
• Knowledge of medical insurance terminologies and processes.

Benefits

• Opportunity to grow with Mediclinic Middle East Family.
• Be part of a team dedicated to high-quality patient care.
• Work in a leading healthcare provider in Dubai.
• Engage in continuous professional development.
• Contribute to improving patient service quality.