Patient Administrator – Front Desk & Billing

Job Overview

King’s College Hospital London, Dubai is seeking a dedicated Patient Administrator to manage front desk and billing operations. This role is crucial for providing excellent administrative and customer service to patients, ensuring a smooth and efficient healthcare experience at our state-of-the-art facility.

Company Overview

King’s College Hospital UAE operates medical centres in Marina and Jumeirah, alongside a newly opened 100-bed facility at Dubai Hills. As an extension of King’s College Hospital, a renowned British teaching hospital, it offers local access to world-class treatment and leading medical professionals. Many clinical staff, including all heads of department, are recruited from the UK, ensuring adherence to high British healthcare standards and practices. The hospital prioritizes patient care, offering modern techniques and evidence-based procedures, with strong historical ties to the UAE.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Experience: 2 Year+
• Qualifications: None / Open to all applicants

Key Responsibilities

• Efficiently manage front desk operations, including patient registration, appointment scheduling, and reception duties.
• Accurately handle patient billing, payment processing, and insurance coordination.
• Provide exceptional customer service, addressing patient inquiries and concerns promptly and professionally.
• Maintain and update patient records with precision and confidentiality.
• Ensure a seamless patient flow within the clinic and hospital environment.
• Collaborate with clinical staff to optimize administrative processes and patient experience.

Requirements

• Minimum of 2 years of experience in patient administration, front desk, or a similar customer service role within a healthcare setting.
• Strong administrative and organizational skills with attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency in using healthcare management systems and billing software.
• Ability to work effectively in a fast-paced and demanding medical environment.
• A customer-focused approach with a compassionate and professional demeanor.

Benefits

• Opportunity to work with a prestigious international healthcare brand.
• Competitive salary and a comprehensive benefits package.
• Professional development and career advancement opportunities within a growing organization.
• Collaborative and supportive work environment.
• Exposure to world-class medical standards and practices.
• Contribution to delivering high-quality patient care in Dubai.