Patient Service Assistant (Reception)
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| Company Name | Clínica Imagem |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Florianópolis, Santa Catarina, Brazil |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Clínica Imagem is seeking a Patient Service Assistant (Reception) to join their team in Florianópolis, Santa Catarina, Brazil. This role involves providing excellent service in the area of diagnostic imaging, ensuring a personalized and efficient experience for patients from scheduling to receiving results.
Company Overview
For 27 years, Clínica Imagem has been a leading diagnostic imaging clinic in Florianópolis, Santa Catarina, Brazil, renowned for its modern equipment and advanced technology. The clinic offers personalized services for scheduling, reception, and quick delivery of reports. Part of the Hospital Care holding since 2018, Clínica Imagem focuses on an innovative model of integrated and humanized care, with its main unit in Baía Sul and a newer unit in Hospital SOS Cárdio.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Provide personalized and agile patient service at the reception desk.
- Efficiently manage patient appointment scheduling and confirmations.
- Identify patient needs and direct them to appropriate services.
- Ensure a welcoming, comfortable, and organized environment for all visitors.
- Assist patients with inquiries regarding medical reports and results.
- Maintain strict confidentiality of patient information and clinic records.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work with agility, precision, and attention to detail.
- Strong organizational and multitasking abilities.
- Proficiency in Portuguese, both written and verbal.
- Customer service-oriented mindset with a polite and empathetic approach.
- Ability to maintain a calm and professional demeanor in a fast-paced environment.
Benefits
- Opportunity to work with state-of-the-art diagnostic imaging technology.
- Collaborative and supportive team environment within a leading clinic.
- Potential for professional development and growth within the Hospital Care group.
- Employee health and well-being benefits.
- Contribute to an essential healthcare service and patient satisfaction.
- Stable employment in a reputable and modern medical facility.