Patient Services Representative – OBGYN – Multiple Locations

Job Overview

Roper St. Francis Healthcare is seeking an Entry-level Patient Services Representative for their OBGYN department in Summerville, SC. This full-time role involves providing exceptional service as a healthcare provider, ensuring a positive experience for patients across multiple locations.

Company Overview

Roper St. Francis Healthcare is a not-for-profit health system serving the Lowcountry with nearly 700 beds across more than 120 facilities and services in four counties. Member hospitals include Roper Hospital, Bon Secours St. Francis Hospital, Mount Pleasant Hospital, and Berkeley Hospital. With an active medical staff of over 1,000 doctors and a network of more than 200 physicians (Roper St. Francis Physician Partners), the system provides comprehensive primary care and 20 subspecialties. Regularly recognized for excellence in patient care by national organizations, Roper St. Francis Healthcare is Charleston’s largest private employer, known for superior patient and physician satisfaction.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Greet patients warmly and ensure a welcoming environment in the OBGYN department.
• Schedule and confirm patient appointments efficiently, managing multiple physician calendars.
• Verify patient insurance information and collect co-payments.
• Maintain accurate patient records and ensure confidentiality of all health information.
• Answer patient inquiries, resolve issues, and direct calls to appropriate medical staff.
• Assist with administrative tasks to support smooth clinic operations.

Requirements

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced healthcare environment.
• Proficiency in basic computer skills and office software.
• Commitment to providing excellent patient service.
• Ability to handle sensitive patient information with discretion.

Benefits

• Opportunity to join a leading not-for-profit health system.
• Comprehensive healthcare benefits package.
• Opportunities for career growth and professional development.
• Supportive team environment focused on patient care.
• Competitive compensation and retirement plans.
• Work-life balance initiatives.