Premier Reservation Manager

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Company NameRateHawk
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationBelgrade, Serbia
QualificationsNone / No Formal Education
Experience2 Year+

Job Overview

RateHawk is seeking a Premier Reservation Manager to join their team in Belgrade, Serbia. This role is crucial for managing and optimizing reservation processes within RateHawk’s innovative B2B online booking engine, ensuring seamless and efficient service for travel professionals worldwide.

Company Overview

RateHawk.com is an innovative B2B online booking engine specializing in hotels, air tickets, transfers, and car hire. It serves as a comprehensive booking tool for travel professionals, sourcing rates from over 330 global wholesalers and directly contracting more than 220,000 properties. Operating in over 220 source markets, RateHawk offers access to over 2,900,000 properties globally. The company combines advanced technology with extensive experience, placing customer needs at the forefront of all its commercial, technological, and operational decisions, fostering a collaborative and growth-oriented culture.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: None / Open to all applicants
  • Experience: 2 Year+

Key Responsibilities

  • Manage and optimize reservation processes within the B2B online booking engine.
  • Ensure efficient and accurate handling of hotel, air ticket, and other travel bookings.
  • Monitor reservation systems for data integrity and adherence to service standards.
  • Collaborate with customer service and sales teams to resolve booking-related inquiries and issues.
  • Implement strategies to enhance the overall booking experience for travel professionals.
  • Stay informed about industry trends and technological advancements in travel reservation.

Requirements

  • Proven experience in reservation management or a similar role within the travel industry.
  • Strong understanding of online booking systems and travel technology.
  • Excellent organizational skills and meticulous attention to detail.
  • Ability to thrive in a fast-paced, B2B operational environment.
  • Exceptional communication and problem-solving abilities.
  • Proficiency in relevant reservation software and tools.

Benefits

  • Opportunity to work with a leading global B2B online booking engine.
  • Continuous professional development and career growth opportunities.
  • Be part of a collaborative, results-driven, and worldwide team.
  • Directly contribute to enhancing the travel booking experience for professionals.
  • Competitive compensation package.
  • Work in a customer-centric company leveraging innovative technologies.

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