Principal Customer Success Manager

Job Overview

Outreach is the only complete AI Revenue Workflow Platform built for all revenue teams. Outreach infuses predictive, assistive, conversational, and agentic AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions.

Company Overview

Outreach is a privately held company based in Seattle, Washington, with offices worldwide. To learn more, please visit www.outreach.io.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 5 Year+

Key Responsibilities

• Create a welcoming and connected environment for all guests.
• Support the front desk and guest service operations effectively.
• Assist in handling guest inquiries and resolving concerns promptly.
• Ensure adherence to Marriott standards and service protocols.
• Collaborate with team members to enhance overall guest satisfaction.

Requirements

• Team player with a positive attitude and passion for hospitality.
• Excellent communication and interpersonal skills.
• Ability to work in a diverse, multicultural team.
• Flexibility to work various shifts including weekends and holidays.
• Commitment to Marriott International’s values and culture.

Benefits

• Opportunities for professional development and career growth within Marriott International.
• Work in a collaborative and supportive global team environment.
• Gain valuable hospitality experience in a leading international hotel brand.
• Access to employee discounts and other Marriott benefits.
• Engaging and inclusive work culture.
• Experience Marriott’s global brand excellence.