Production & Service Engineer
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| Company Name | Anix Global |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | 7000 AED |
| Location | Dubai, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | 4 Year+ |
Job Overview
Anix Global is seeking a Production & Service Engineer to handle after-sales technical support, troubleshooting, and customer satisfaction in Jebel Ali Free Zone, Dubai. This role involves in-house assistance, site visits, and corrective actions in response to customer complaints or technical issues related to field instrumentation products.
Company Overview
Anix Global is an industrial machinery manufacturing company located in Dubai, United Arab Emirates, specializing in instrumentation. The company focuses on providing technical support and ensuring customer satisfaction through its production and service engineering operations.
Quick Details
- Salary Range: 7000 AED
- Job Type: Full-time
- Qualifications: Bachelor’s Degree
- Experience: 4 years+
Key Responsibilities
- Verify material availability and coordinate with Purchase and Sales teams.
- Provide support to the QC team during specific tests.
- Prepare internal certificates in accordance with customer or product specifications.
- Act as the first point of contact for product-related service complaints.
- Provide remote troubleshooting assistance via phone, email, or video call.
- Conduct inspection, testing, servicing, and replacement of faulty instruments at customer sites.
Requirements
- 4 years+ of experience in field service, technical support, or instrumentation maintenance.
- Hands-on knowledge of pressure, temperature, level, and flow instruments.
- Strong communication skills (verbal & written) for professional client interaction.
- Willingness to travel for site support within UAE & GCC.
- Ability to read datasheets, wiring diagrams, and loop drawings.
Benefits
- Opportunity to work in a dynamic and growing industrial machinery manufacturing company.
- Exposure to a wide range of instrumentation products and services.
- Chance to enhance technical skills through on-site service and repair activities.
- Collaborative work environment with cross-department coordination.
- Opportunities for professional development and career advancement.