Production Support
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| Company Name | Dicetek LLC |
| Company Type | Private |
| Job Type | Contract |
| Salary Range | Market Competitive |
| Location | Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Dicetek LLC is seeking a Production Support professional to join their team in Abu Dhabi, United Arab Emirates. This contract role involves ensuring the continuous and efficient operation of IT systems within a dynamic global IT solutions environment.
Company Overview
Dicetek is a Global IT Solutions and Services Company, incorporated in 2006 with its Head Quarters in Singapore. We continue to expand our global network while providing high valued-added consulting services that assist our clients in expanding their business operations on a global basis. DICETEK has established offices in India, UAE, Singapore & the USA. As a world-class company with a regional focus, we primarily focus on providing IT Solutions, IT Consulting, and Professional Services, across different verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Manufacturing, Sales Automations. With more than 16 years in the industry, we have established a successful track record of Consulting services delivery across a variety of technical roles across the public and private sectors.
Quick Details
- Salary Range: Market Competitive
- Job Type: Contract
- Qualifications: None / Open to all applicants
- Experience: 5 Year+
Key Responsibilities
- Provide essential support for production systems to ensure smooth operations.
- Monitor system performance and address any issues promptly.
- Collaborate with development and operations teams for system enhancements.
- Document support procedures and system configurations.
- Participate in incident management and problem resolution processes.
- Ensure compliance with operational policies and best practices.
Requirements
- Proven experience in a production support role, preferably in IT services.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in relevant IT systems and tools.
- Familiarity with ITIL practices is a plus.
Benefits
- Opportunity to work with a global IT solutions and services company.
- Engage in diverse projects across various industry verticals.
- Professional growth and skill development within a dynamic environment.
- Collaborative and supportive team culture.
- Exposure to international best practices in IT consulting.
- Competitive contract compensation.