Receptionist
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| Company Name | Hôtel des 3 Collèges |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Paris, Île-de-France, France |
| Qualifications | None / No Formal Education |
| Experience | 4 Year+ |
Job Overview
Hôtel des 3 Collèges is seeking a dedicated Receptionist to join their team in Paris, Île-de-France, France. You will be the first point of contact for guests, ensuring a welcoming atmosphere and efficient service during their stay.
Company Overview
Hôtel des 3 Collèges is a hospitality company located at 16 RUE CUJAS, Paris, France. Dedicated to providing excellent guest experiences, the hotel is a key player in Paris’s vibrant hospitality sector, offering comfortable stays and exceptional service.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 4 Year+
Key Responsibilities
- Greet and welcome guests warmly upon arrival and manage check-in and check-out procedures efficiently.
- Handle reservations, cancellations, and modifications, ensuring accuracy and guest satisfaction.
- Provide comprehensive information about hotel services, local attractions, and directions.
- Manage guest inquiries and resolve any issues or complaints professionally and promptly.
- Process payments, maintain accurate guest accounts, and handle daily financial transactions.
- Answer incoming phone calls and emails, directing them to the appropriate departments or individuals.
Requirements
- Proven experience as a Receptionist or in a similar front office role (4+ years preferred).
- Excellent communication skills in English and French; additional languages are a significant advantage.
- Strong customer service orientation with a friendly, professional, and welcoming demeanor.
- Proficiency with hotel management software (PMS) and standard office applications.
- Ability to multitask effectively, manage time well, and remain calm under pressure.
- Flexibility to work various shifts, including evenings, weekends, and public holidays.
Benefits
- Opportunity to work in a reputable and charming Parisian hotel.
- Supportive team environment with opportunities for professional growth and development.
- Competitive salary and a comprehensive benefits package.
- Gain valuable experience in the dynamic and rewarding hospitality industry.
- Employee discounts on hotel services and potential for career advancement.
- Contribute to creating memorable and positive experiences for international guests.