Regional Support Manager

Job Overview

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways.

Company Overview

InterSystems is a creative data technology provider, delivering a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Established in 1978 and headquartered in Boston, Massachusetts, InterSystems operates globally with 39 offices in 28 countries, offering 24×7 support. This privately held company solves interoperability, speed, and scalability problems, enabling organizations to unlock the power of data.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 10 Year+

Key Responsibilities

• Manage and lead the regional support team.
• Ensure high-quality technical support delivery.
• Develop and implement support strategies.
• Monitor and improve customer satisfaction.
• Collaborate with cross-functional teams.

Requirements

• Proven experience in a support management role.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Experience with data technology or related fields.
• Ability to drive customer success.

Benefits

• Opportunities for professional growth.
• Competitive salary and benefits package.
• Work in a collaborative environment.
• Be part of a global, innovative company.
• Make a difference in healthcare and finance.