Rejoignez l’élite du support client bilingue (Français/Anglais) – 100 % Télétravail !
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| Company Name | TalentPop App |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Bouaké, Vallée du Bandama, Côte d’Ivoire |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
TalentPop App is seeking an Elite Bilingual Customer Support professional to join their team. This is a 100% remote opportunity, allowing you to provide exceptional customer service in both French and English from Bouaké, Côte d’Ivoire.
Company Overview
TalentPop App is an innovative company specializing in IT Services and IT Consulting. Operating remotely, TalentPop App connects skilled professionals with dynamic opportunities, emphasizing flexibility and high-quality service delivery.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Provide exceptional customer support via various communication channels (chat, email, phone).
- Assist French and English-speaking clients with inquiries, technical issues, and problem resolution.
- Maintain high levels of customer satisfaction and adhere to service quality standards.
- Accurately document all customer interactions, feedback, and resolutions.
- Collaborate effectively with team members to ensure seamless service delivery.
- Continuously update product knowledge and service offerings to better assist customers.
Requirements
- Fluency in both French and English (written and verbal) is mandatory.
- Strong communication, active listening, and interpersonal skills.
- Ability to work independently and efficiently in a 100% remote work environment.
- Excellent problem-solving abilities and a keen attention to detail.
- Entry-level candidates with a strong passion for customer service are highly encouraged to apply.
- Possess a reliable internet connection and a dedicated, quiet workspace.
Benefits
- Opportunity for 100% remote work, offering ultimate flexibility.
- Competitive salary package and performance-based incentives.
- Significant professional development and career growth opportunities within the company.
- Be an integral part of a dynamic and innovative IT services and consulting team.
- Enjoy a supportive work environment that promotes work-life balance.
- Gain valuable international experience in a bilingual professional setting.