Remote Customer Support & Admin
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| Company Name | Eazihome Laundry |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Worldwide Mission, Grand Bassa County, Liberia |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Eazihome Laundry is seeking a Remote Customer Support & Admin to join their team. This role will provide customer service and administrative support.
Company Overview
Eazihome Laundry, established in 2012, offers premium laundry and dry cleaning services in Singapore. They provide island-wide collection and delivery, known for reliability and quality. The company has expanded to multiple locations and serves diverse customers. Eazihome Laundry’s mission is to exceed expectations and make life easier for customers.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: Mid-Senior level
Key Responsibilities
- Provide excellent customer service via phone, email, and chat.
- Assist with administrative tasks, data entry, and record keeping.
- Handle customer inquiries and resolve issues promptly.
- Manage customer accounts and update information.
- Support operational efficiency and process improvements.
- Collaborate with team members to enhance customer satisfaction.
Requirements
- Proven experience in customer service and administrative roles.
- Excellent communication and interpersonal skills.
- Ability to work independently in a remote environment.
- Strong organizational and time-management skills.
- Proficiency in using customer service software and tools.
- Experience with data entry and record-keeping
Benefits
- Opportunities for professional development and career growth.
- Work in a collaborative and supportive team environment.
- Gain experience in a customer-centric company.
- Competitive salary and benefits package.
- Engaging and inclusive work culture.
- Access to employee discounts.