Renewal Specialist

Job Overview

Ras Al Khaimah Economic Zone (RAKEZ) is seeking a Renewal Specialist to join their team. This role is crucial for ensuring the smooth renewal of services for businesses operating within the RAKEZ ecosystem.

Company Overview

Ras Al Khaimah Economic Zone (RAKEZ) is a nurturing hub for startups and SMEs operating in commercial, service and consultancy businesses, and home to leading global manufacturers in Ras Al Khaimah. They provide a supportive environment for businesses to thrive.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: 2 Year+

Key Responsibilities

• Manage and process business renewal applications accurately and efficiently.
• Liaise with clients to ensure all necessary documentation for renewals is submitted.
• Maintain up-to-date records of client renewals and related information.
• Address client inquiries regarding the renewal process and provide necessary support.
• Collaborate with internal departments to facilitate a seamless renewal experience.
• Ensure compliance with RAKEZ regulations and procedures for renewals.

Requirements

• Proven experience in customer service or a related administrative role.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work effectively in a fast-paced environment.
• Proficiency in relevant software and CRM systems.
• Detail-oriented with a commitment to accuracy.

Benefits

• Opportunity to work within a dynamic and growing economic zone.
• Contribute to the success of startups and SMEs.
• Be part of a government entity supporting business growth.
• Professional development and training opportunities.
• Competitive compensation and benefits package.
• Engaging work environment in Ras Al Khaimah.