Reservations Sales Agent – Marriott Al Forsan

Job Overview

Marriott International is seeking a Reservations Sales Agent for Marriott Al Forsan in Abu Dhabi, United Arab Emirates. This entry-level, full-time position involves processing reservation requests, changes, and cancellations, identifying guest needs, and maximizing revenue through sales techniques.

Company Overview

Marriott International is a leading global hospitality company known for its wide range of hotel brands and commitment to providing exceptional guest experiences. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: High School Diploma or G.E.D. equivalent
• Experience: Entry Level / No Experience Required

Key Responsibilities

• Process reservation requests, changes, and cancellations via phone, fax, or mail.
• Identify guest reservation needs and determine appropriate room types.
• Explain guarantee, special rate, and cancellation policies to callers.
• Follow sales techniques to maximize revenue.
• Input and access data in the reservation system.
• Follow proper escalation procedures when addressing guest concerns.

Requirements

• High school diploma or G.E.D. equivalent.
• Ability to speak with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Comply with quality assurance expectations and standards.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Benefits

• Opportunities for training, development, and recognition within Marriott International.
• Be part of an amazing global team.
• Work in a luxury environment with a focus on holistic well-being.
• Access to Marriott International’s portfolio of brands.
• Become the best version of you.