Retail Consultant

Job Overview

Aesop is seeking a passionate Retail Consultant to join its team in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. This entry-level role at the Pavilion store focuses on providing exceptional customer service and expert product knowledge to enhance the customer experience and contribute to sales objectives.

Company Overview

Aesop, established in Melbourne in 1987, formulates high-quality, vegan skin, body, and hair care products, along with fragrances and home accessories. A certified B Corp™, Aesop is committed to sustainability and ethical practices, not testing on animals. The company fosters a creative, intelligent, and progressive work environment globally, valuing diverse experiences and ideas.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Deliver outstanding customer service and build lasting client relationships within the store.
• Provide expert advice and personalized recommendations on Aesop’s product range.
• Maintain an immaculate and welcoming store environment, adhering to visual merchandising standards.
• Accurately process sales transactions and manage customer inquiries.
• Contribute to achieving individual and team sales targets and business objectives.
• Actively participate in stock management, inventory, and operational tasks.

Requirements

• A genuine passion for customer service and the luxury retail environment.
• Excellent communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Flexibility to work retail hours, including weekends, evenings, and public holidays.
• Interest in skincare, wellness, and a strong alignment with Aesop’s brand philosophy and values.
• A proactive, positive, and enthusiastic attitude with a willingness to learn.

Benefits

• Opportunity to work for a globally recognized and ethically conscious brand.
• Engaging and challenging work environment that encourages growth.
• Professional development and career advancement opportunities within Aesop.
• Be part of a diverse, intelligent, and progressive team.
• Access to Aesop’s product range and attractive employee discounts.
• Contribution to a certified B Corp™ company committed to sustainability.