Retail Executive

Job Overview

A. Lange & Söhne is seeking a dedicated Retail Executive to join their team in Dubai, United Arab Emirates. This role involves representing a prestigious luxury watch brand, providing exceptional client service, and contributing to sales targets.

Company Overview

When Dresden watchmaker Ferdinand Adolph Lange established his manufactory in 1845, he laid the cornerstone of Saxony’s precision watchmaking industry. After a glorious comeback in the 1990s, led by Walter Lange, our meticulously handcrafted timepieces remain highly coveted among collectors. You only feel what makes a Lange watch so exceptional when you hold it in your hands. This is what unites us among ourselves, and with the many watch enthusiasts who remain loyal to the A. Lange & Söhne name.
Our commitment to young people is rooted deeply in the tradition of A. Lange & Söhne. The Lange Watchmaking School, established in 1997, provides training in horology and craftsmanship for aspiring watchmakers. After completing the three-year apprenticeship, they can work at the Lange workshops and are considered among the most talented individuals within the watchmaking industry. We employ staff from almost 22 global locations and are committed to diversity and equal opportunities, offering opportunities within the areas of watchmaking, product development, tool making, sales, marketing, purchasing, finance and human resources.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 2 Year+

Key Responsibilities

• Provide exceptional client service and elevate the brand experience for all customers.
• Achieve individual and team sales targets and contribute to store performance.
• Maintain deep product knowledge of A. Lange & Söhne timepieces and brand history.
• Build and manage strong customer relationships, fostering a loyal client base.
• Ensure visual merchandising standards are consistently met within the boutique.
• Accurately process sales transactions and handle after-sales inquiries and services.

Requirements

• Proven experience in luxury retail sales, preferably within the watch or jewelry sector.
• Excellent communication, presentation, and interpersonal skills.
• Strong clienteling abilities and a genuine passion for high-end products.
• Ability to thrive in a dynamic, fast-paced, and exclusive luxury environment.
• Proficiency in English is essential; knowledge of additional languages is a plus.
• Flexibility to work retail hours, including weekends, evenings, and public holidays.

Benefits

• Opportunity to work with a prestigious global luxury watch brand.
• Competitive salary package and performance-based incentives.
• Professional development and career growth opportunities within the company.
• Exposure to high-net-worth clients and exclusive brand events.
• Comprehensive training on luxury timepieces, sales techniques, and brand values.
• Work in an inclusive and supportive international team environment.