Senior Steward

Job Overview

Al Jawaher Reception & Convention Centre is seeking a Senior Steward to elevate guest experiences and ensure seamless event execution in Sharjah, UAE. This role involves overseeing service standards, leading a team, and contributing to the center’s reputation for luxury events and exceptional hospitality.

Company Overview

Al Jawaher Reception and Convention Centre is a prestigious government establishment in Sharjah, United Arab Emirates, founded by HH Sheikha Jawaher Bint Mohammed Al Qasimi. Since its opening in 2013, it has become a premier venue for social and corporate events, known for its extravagant multi-purpose halls, wide range of luxury services, and an award-winning culinary team. The center is dedicated to creating elegant, exceptional, and extraordinary events, having successfully hosted over 1200 events and welcomed more than 470,000 guests.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: none
• Experience: 5 Year+

Key Responsibilities

• Oversee and ensure the highest standards of service delivery during all events and operations.
• Train, mentor, and supervise junior stewarding staff, fostering a professional and efficient team environment.
• Manage inventory of all service supplies and equipment, ensuring optimal stock levels and proper maintenance.
• Collaborate effectively with culinary, banquet, and event planning teams for seamless event preparation and execution.
• Proactively address guest needs, inquiries, and concerns promptly to ensure exceptional guest satisfaction.
• Maintain impeccable cleanliness and organization of all service areas, adhering strictly to health and safety regulations.

Requirements

• Proven experience as a Senior Steward or in a similar supervisory role within a large-scale event, hospitality, or hotel setting.
• Strong leadership, team management, and problem-solving abilities.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work flexible hours, including evenings, weekends, and holidays, as per event schedules.
• Commitment to delivering exceptional guest service and upholding luxury brand standards.
• Thorough understanding of hygiene, food safety, and operational regulations in a food and beverage environment.

Benefits

• Opportunity to work in a prestigious government establishment with a strong reputation.
• Be part of a multi-award-winning culinary and events team in a dynamic environment.
• Access to professional development and career growth opportunities within the organization.
• Exposure to a diverse range of high-profile social and corporate events.
• Competitive compensation package and a stable, supportive work environment.
• Contribute to creating extraordinary and memorable guest experiences.