Service Advisor – Protech
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| Company Name | AL Nabooda Automobiles LLC. |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
AL Nabooda Automobiles LLC. is seeking a Service Advisor – Protech in Dubai, United Arab Emirates. This role involves providing excellent customer service, advising clients on vehicle service and maintenance, and ensuring a smooth service experience for luxury automobile brands like Audi, Porsche, and Volkswagen.
Company Overview
Established in 1976 as a part of Khalifa Juma Al Nabooda group, Al Nabooda Automobiles LLC is the authorized dealer in Dubai and Northern Emirates for Audi, Porsche and Volkswagen. As exclusive distributors for these coveted automobile brands, Al Nabooda Automobiles LLC offers customers a range of products and services that match the professionalism of the companies they represent. Ten luxurious showrooms set up at locations in Dubai, Sharjah and Fujairah and Service Centers in Dubai and now also in Sharjah and Fujairah put customers in the driving seat.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 2 Year+
Key Responsibilities
- Greet customers and provide a professional and welcoming experience.
- Advise customers on necessary vehicle repairs and maintenance services.
- Prepare accurate service estimates and explain billing details clearly.
- Coordinate with technicians to ensure timely and quality service completion.
- Maintain strong customer relationships and ensure high satisfaction.
- Handle customer inquiries and complaints effectively and professionally.
Requirements
- Associate-level experience in customer service or automotive service advisory roles.
- Excellent communication and interpersonal skills.
- Strong understanding of automotive service and repair processes.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficiency in using automotive diagnostic software and CRM systems.
- Customer-focused with a commitment to delivering exceptional service.
Benefits
- Competitive salary and benefits package.
- Opportunity to work with prestigious luxury automotive brands (Audi, Porsche, Volkswagen).
- Professional development and career growth opportunities.
- Supportive and dynamic work environment.
- Exposure to a wide range of automotive technologies.
- Employee discounts on company products and services.