Service charges community manager

Job Overview

Sundus is seeking a Service Charges Community Manager to join their team in Ras Al Khaimah, United Arab Emirates. This crucial role involves overseeing the management of service charges and ensuring efficient community operations, contributing to resident satisfaction and compliance.

Company Overview

Sundus is a prominent, 100% Emirati-owned workforce solutions and HR service provider with nearly three decades of experience in the UAE. They offer ISO-certified capabilities in executive search, strategic recruitment, manpower outsourcing, and HR advisory, partnering with enterprises and government entities to build agile workforces and achieve nationalization objectives.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 5 Year+

Key Responsibilities

• Manage the accurate calculation, collection, and reconciliation of all community service charges.
• Oversee the daily operations, maintenance, and facility management within the community.
• Ensure high levels of resident satisfaction through effective communication and prompt issue resolution.
• Develop, monitor, and manage budgets specifically related to community services and expenditures.
• Coordinate efficiently with vendors, contractors, and service providers to maintain quality standards.
• Enforce community rules, regulations, and policies consistently and fairly.

Requirements

• Proven experience in community management, property management, or a related administrative field.
• Strong understanding of financial principles, particularly in managing service charges and budgets.
• Excellent communication, negotiation, and interpersonal skills for effective resident and vendor relations.
• Ability to proactively resolve conflicts and address resident concerns with professionalism.
• Proficiency in relevant property management software and office applications.
• In-depth knowledge of local laws and regulations pertaining to community management in the UAE.

Benefits

• Opportunity to join a respected, 100% Emirati-owned company with a strong market presence.
• Competitive salary and a comprehensive benefits package.
• Exposure to a dynamic and growing market within the United Arab Emirates.
• Significant professional development and career advancement opportunities within the organization.
• Work in a collaborative and supportive team environment.
• Contribute directly to shaping thriving communities and enhancing resident experiences.