Service Delivery Manager
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| Company Name | HCLTech |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Helsinki, Uusimaa, Finland |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
HCLTech is seeking a Service Delivery Manager to manage and improve service delivery for clients across major verticals. You will lead teams, ensure client satisfaction, and drive operational excellence.
Company Overview
HCLTech is a global technology company with over 226,300 employees in 60 countries. They provide AI, digital, engineering, cloud and software services to clients in various industries, including Financial Services, Manufacturing, Life Sciences and Healthcare, and more. With consolidated revenues of $14.5 billion as of September 2025, HCLTech focuses on driving progress for its clients.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 5 Year+
Key Responsibilities
- Manage and lead service delivery teams.
- Ensure client satisfaction and maintain strong client relationships.
- Drive operational excellence and continuous improvement.
- Oversee the delivery of IT services to clients.
- Collaborate with cross-functional teams to resolve issues.
Requirements
- Experience in IT service delivery management.
- Strong leadership and communication skills.
- Ability to manage client expectations and build relationships.
- Proven ability to drive operational efficiencies.
- Experience with relevant ITIL or other service management frameworks.
Benefits
- Opportunities for professional growth and career development.
- Work within a global technology company.
- Collaborative and supportive work environment.
- Exposure to diverse projects and clients.
- Competitive benefits package.