Service Lead
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| Company Name | Trek Bicycle |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Gold Coast |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Trek Bicycle is seeking a Service Lead for their location in Gold Coast. This role focuses on leading service operations and ensuring a positive customer experience.
Company Overview
Trek Bicycle is a company that values individuality and diversity. They are committed to creating a workplace where employees are respected for their unique backgrounds and life experiences. While they are passionate about bikes, they emphasize that there’s more to Trek than just cycling. They strive to be a Great Place to Work by fostering a culture of love and inclusivity.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: none
- Experience: No Experience / Fresh
Key Responsibilities
- Lead and supervise the service team to ensure high-quality customer service.
- Manage daily service operations, including scheduling and task delegation.
- Handle customer inquiries and resolve any service-related issues promptly.
- Train and mentor service staff to maintain company standards.
- Contribute to improving service processes and customer satisfaction.
Requirements
- Passion for customer service and problem-solving.
- Ability to lead and motivate a team.
- Strong communication and interpersonal skills.
- Organizational skills to manage daily operations effectively.
- Willingness to learn and adapt to company procedures.
Benefits
- Opportunity to work in a dynamic and supportive environment at Trek Bicycle.
- Be part of a company culture that values individuality and respect.
- Potential for growth and development within the organization.
- Engage with customers and contribute to their cycling experience.
- Work in the thriving Gold Coast area.