Service & Operations Executive

Job Overview

Alliance Bank Malaysia Berhad is seeking a Service & Operations Executive to join their team in Kota Kinabalu, Sabah, Malaysia. This entry-level full-time position involves supporting key service and operational functions within the banking group, ensuring efficient delivery of financial solutions to customers and maintaining high standards of service.

Company Overview

Alliance Bank Malaysia Berhad (Company No. 198201008390 (88103-W)) is a dynamic, integrated banking group offering end-to-end banking and financial solutions through its consumer banking, business banking, Islamic banking, and stockbroking businesses, having served the financial community over the past five decades. The banking group is involved in the provision of financial services through its principal subsidiaries, Alliance Bank Malaysia Berhad (88103-W) and Alliance Islamic Bank Berhad (776882-V). It provides easy access to its broad base of customers throughout the country via multi- delivery channels which include retail branches, Privilege Banking Centres, Islamic Banking Centres, Business Centres, and direct marketing offices located nationwide, as well as mobile and Internet banking. Alliance Bank and Alliance Islamic Bank are members of PIDM. For more information on our products and/or services, please visit any of our branches nationwide or e-mail us your enquiries/feedback at [email protected].

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Process banking transactions accurately and efficiently.
• Provide excellent customer service and assist with customer inquiries.
• Ensure compliance with bank policies and regulatory requirements.
• Support various branch operations, including account opening and maintenance.
• Assist in resolving operational issues and improving service delivery processes.
• Maintain accurate records and documentation for all transactions.

Requirements

• Strong attention to detail and accuracy in all tasks.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced banking environment.
• Proactive and eager to learn about banking operations and procedures.
• Proficiency in basic computer applications and office software.
• Commitment to customer satisfaction and service excellence.

Benefits

• Opportunity to start a career in a leading Malaysian banking group.
• Comprehensive training and development programs.
• Competitive remuneration package.
• Exposure to diverse banking operations and customer segments.
• Supportive work environment focused on teamwork and growth.
• Access to employee banking benefits and financial services.