Soft Services Manager

    Role & Employment

    • Employment Type: Full Time
    • Location: Jeddah, KSA
    • Industry: Hospitality and Service

    Responsibilities

    • Manage and oversee all soft services operations, including cleaning, ground services, landscaping, and office services.
    • Develop and implement comprehensive strategies for soft services to meet client requirements and quality standards.
    • Lead, mentor, and guide teams to ensure optimal performance and efficiency.
    • Coordinate with internal and external stakeholders to address client needs, resolve issues, and ensure client satisfaction.
    • Monitor and evaluate performance metrics, implement process improvements, and drive operational excellence.
    • Ensure compliance with industry regulations, safety guidelines, and company policies.

    Requirements

    • Bachelor’s degree in Facilities Management, Business Administration, or a related field.
    • 7+ years of proven experience in facilities management, particularly in large-scale projects and the aviation sector.
    • Strong leadership skills with the ability to motivate and guide a diverse team and maintain a customer-centric approach.
    • In-depth knowledge of BICSc or APPA standards, facility operations, maintenance practices, and regulatory requirements.
    • Proficiency in budget management, project planning, and performance monitoring.
    • Certification in facilities management (e.g., CFM, FMP, IWFM, CIBSE) is a plus.

    About the Company

    • Service: Aims to provide clients and candidates with consistent, quality service beyond the norm, offering peace of mind and trust.
    • Knowledge: Consultants specialize in their fields with extensive regional and global experience, building long-term relationships based on trust and integrity.
    • Care: Supports initiatives promoting human welfare, environmental protection, and sustainability.
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    FAQ

    1.What are the main responsibilities of a Soft Services Manager?

    Managing and overseeing all soft services operations, including cleaning, ground services, landscaping, and office services, and developing strategies to meet client requirements and quality standards.

    2.What qualifications are required for this position?

    A Bachelor’s degree in Facilities Management, Business Administration, or a related field, with 7+ years of proven experience in facilities management, particularly in large-scale projects and the aviation sector.

    3.What skills are important for a Soft Services Manager?

    Strong leadership skills, ability to motivate and guide a diverse team, customer-centric approach, knowledge of BICSc or APPA standards, proficiency in budget management, project planning, and performance monitoring.

    4.Are there any certifications that are beneficial for this role?

    Certification in facilities management (e.g., CFM, FMP, IWFM, CIBSE) is a plus.

    5.hat type of employment is offered for this position?

    This is a full-time employment position.

    6.. Where is the position based?

    The position is based in Jeddah, KSA.

    7.What industry does this role pertain to?

    The role pertains to the hospitality and service industry.

    8.What does the company aim to provide to its clients and candidates?

    he company aims to provide consistent, quality service beyond the norm, giving clients and candidates peace of mind and trust in their ability to meet their needs.

    9.What values does the company prioritize?

    The company prioritizes knowledge, care, and long-term relationships based on trust and integrity, supporting initiatives that promote human welfare, environmental protection, and sustainability.