Spa Receptionist

Job Overview

A Spa Receptionist at Waldorf Astoria Dubai International Financial Centre, a Forbes 5-Star hotel, is responsible for greeting and assisting guests to deliver an excellent Guest and Member experience while ensuring the overall experience is pleasant and their needs are met.

Company Overview

TALENTMATE is a platform designed to connect jobseekers and employers, providing a resource for those seeking job opportunities and companies looking for potential employees. They aim to simplify the searching, interviewing, and hiring processes.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: Entry level / No Experience

Key Responsibilities

• Assist guests and clients in an appropriate and timely manner.
• Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services.
• Ensure client experience is proficient including bookings, payments, and consultation cards.
• Adhere to cash handling procedures.
• Interact and communicate effectively with clients, spa members, team members, guests, and management.
• Report accidents, maintenance issues or other incidents.

Requirements

• Committed to delivering a high level of customer service.
• Excellent grooming standards.
• Excellent attention to detail.
• High standards of cleanliness.
• Ability to work in a consistently professional and helpful manner.
• Previous spa experience is advantageous.

Benefits

• Opportunity to work at a Forbes 5-Star hotel, Waldorf Astoria Dubai International Financial Centre.
• Be part of a team focused on delivering exceptional guest experiences.
• Develop customer service and communication skills.
• Gain experience in spa operations and guest relations.
• Potential for up-selling and earning incentives.