Spanish Customer Service Advisor

Job Overview

Savior Artigos Texteis Lda is seeking a Spanish Customer Service Advisor for an immediate start in Athens, Attiki, Greece. In this full-time role, you will be crucial in providing excellent customer support to Spanish-speaking clients, ensuring satisfaction and effective communication.

Company Overview

Savior Artigos Texteis Lda is a textile manufacturing company based in Portugal, specializing in textile products. Operating from www.savior.pt, the company is expanding its operations and seeking dedicated professionals to join its team, focusing on delivering quality and customer satisfaction.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: 2 Year+

Key Responsibilities

• Provide high-quality customer service to Spanish-speaking clients via various channels.
• Resolve customer inquiries and issues efficiently and courteously.
• Document customer interactions and maintain accurate records.
• Collaborate with internal teams to ensure timely resolution of complex problems.
• Process orders, returns, and exchanges according to company policies.
• Educate customers on products and services offered by Savior Artigos Texteis Lda.

Requirements

• Fluency in Spanish and English, both written and verbal.
• Proven experience in a customer service role, preferably 2 years+.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Proficiency in CRM software and Microsoft Office Suite.
• Problem-solving skills with a customer-centric approach.

Benefits

• Opportunity to work in a dynamic international environment.
• Competitive salary and benefits package.
• Professional development and growth opportunities.
• Contribution to a growing textile manufacturing company.
• Immediate start in a vibrant city like Athens.
• Supportive team and collaborative work culture.