Specjalista ds. obsługi klienta – dział Contact Center
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| Company Name | Volkswagen Rzepecki Mroczkowski |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Poznań, Wielkopolskie, Poland |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Volkswagen Rzepecki Mroczkowski is seeking a Customer Service Specialist for their Contact Center in Poznań, Poland. This role involves providing excellent customer service.
Company Overview
Autoryzowany Dealer oraz Serwis Rzepecki Mroczkowski has been an authorized dealer for Volkswagen, Volkswagen Commercial Vehicles, and Audi since 1991. They prioritize high-quality service and customer care, adhering to the guidelines of the German parent company. Their experience has led to a highly specialized dealership known for its prestige and customer satisfaction. The company focuses on professionalism in car sales, Genuine Volkswagen parts, and service.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: Mid-Senior level
Key Responsibilities
- Provide excellent customer service through the Contact Center.
- Handle customer inquiries and resolve issues.
- Support sales and service operations.
- Maintain high standards of customer satisfaction.
- Follow company procedures and guidelines.
Requirements
- Experience in customer service.
- Excellent communication skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving skills.
- Knowledge of Volkswagen products is a plus.
Benefits
- Opportunities for professional development.
- Work in a reputable dealership.
- Be part of a dedicated team.
- Gain experience in the automotive industry.
- Competitive benefits package.