Sr. Executive/Asst. Manager, Customer Care & Recovery

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    Company NameOriental Group
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationDhaka, Bangladesh
    QualificationsNone / No Formal Education
    Experience5 Year+

    Job Overview

    Sr. Executive/Asst. Manager position available with Oriental Group focusing on Customer Care & Recovery. Full-time role located in Dhaka, Bangladesh.

    Company Overview

    Established in 2000, Bdjobs.com Limited operates the largest online employment exchange of Bangladesh. www.bdjobs.com is the largest job portal in the country and also one of the most visited web sites in Bangladesh. It is also among the top five (5) visited job portal in South Asia.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: None
    • Experience: 5 Year+

    Key Responsibilities

    • Manage customer care operations effectively.
    • Handle customer recovery processes efficiently.
    • Ensure high levels of customer satisfaction.
    • Address and resolve customer issues promptly.
    • Collaborate with team members to achieve targets.

    Requirements

    • Experience in customer care and recovery.
    • Strong communication and interpersonal skills.
    • Ability to handle difficult situations professionally.
    • Excellent problem-solving abilities.
    • Commitment to providing exceptional customer service.

    Benefits

    • Opportunities for professional development and career growth.
    • Work in a collaborative and supportive team environment.
    • Gain valuable experience in customer care operations.
    • Competitive benefits package.
    • Engaging and inclusive work culture.

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