Sr Manager, APAC Customer Success

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    Company NameWorkday
    Company TypePrivate
    Job TypeFull-Time
    Salary RangeMarket Competitive
    LocationGreater Kuala Lumpur
    QualificationsNone / No Formal Education
    Experience5 Year+

    Job Overview

    Workday is seeking a Sr Manager, APAC Customer Success to join their team in Greater Kuala Lumpur. This role involves leading customer success initiatives and ensuring client satisfaction.

    Company Overview

    Workday is a leading provider of enterprise cloud applications for finance and human resources, helping customers adapt and thrive in a changing world. Workday applications for financial management, human resources, planning, spend management, and analytics are built with artificial intelligence and machine learning at the core to help organizations around the world embrace the future of work.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: None / Open to all applicants
    • Experience: 5 Year+

    Key Responsibilities

    • Lead customer success initiatives in the APAC region.
    • Ensure client satisfaction and successful product adoption.
    • Develop and maintain strong customer relationships.
    • Drive customer retention and growth.
    • Collaborate with internal teams to enhance customer experience.

    Requirements

    • Proven experience in customer success management.
    • Strong leadership and communication skills.
    • Experience in the APAC market is preferred.
    • Ability to drive customer success metrics.
    • Excellent problem-solving and analytical abilities.

    Benefits

    • Opportunities for professional development.
    • Work in a collaborative environment.
    • Gain experience in a leading cloud application provider.
    • Competitive benefits package.

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