Strategic Account Manager (Cargo)

Job Overview

Etihad Airways is seeking a Strategic Account Manager for its Cargo division in Abu Dhabi, United Arab Emirates. In this pivotal role, you will be responsible for managing key client relationships, driving sales growth, and expanding market share within the air cargo sector. This position requires a strategic thinker with a deep understanding of logistics and a proven track record in account management.

Company Overview

Marhaba! Welcome to Etihad Airways. We are proud to be the national airline of the UAE, flying to 100+ destinations via Abu Dhabi. At Etihad, we don’t stop at the border of what’s possible, we go beyond it. Proudly inspired by our Emirati identity, we are dedicated to delivering extraordinary travel experiences, helping our guests realise their ambitions. Our journey started in 2003. Since then, we have proudly helped millions of guests travel the globe. We are honoured to have had over 12 million valued members join our Etihad Guest loyalty programme. Diversity is key in driving us forward. At 12,000+ employees representing 140+ nationalities, our team comes together to deliver exceptional experiences at every stage of the journey. If you share our spirit of ambition and would like to reach new heights, visit https://careers.etihad.com/

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Experience: 10 Year+
• Qualifications: Bachelor’s Degree

Key Responsibilities

• Develop and maintain strong, long-term relationships with strategic cargo clients.
• Identify and pursue new business opportunities to achieve revenue targets and market share growth.
• Negotiate and finalize complex cargo service contracts and agreements.
• Provide strategic insights and solutions to clients, enhancing their supply chain efficiency.
• Collaborate cross-functionally with operations, pricing, and customer service teams.
• Monitor market trends, competitor activities, and industry developments to inform strategy.

Requirements

• Minimum of 10 years of experience in strategic account management or business development within the air cargo or logistics industry.
• Demonstrated understanding of global air freight operations and supply chain management.
• Exceptional negotiation, communication, and presentation skills.
• Proven ability to build and sustain high-value client relationships.
• Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
• Proficiency in English; knowledge of Arabic is an advantage.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunity to work with a leading global airline in a dynamic and multicultural environment.
• Significant professional development and career growth prospects.
• Access to exclusive travel benefits and employee discounts.
• Exposure to international markets and diverse clientele.
• A supportive and inclusive work culture that values innovation.