Support Engineer
Apply to Job Here
| Company Name | Ericsson |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Brunei |
| Qualifications | Bachelor’s Degree |
| Experience | 3 Year+ |
Job Overview
Ericsson is seeking a dedicated Support Engineer to join their team in Brunei. In this role, you will be instrumental in maintaining and optimizing the cutting-edge network infrastructure, contributing to an open network ecosystem powered by 5G, AI, and cloud technologies. You will ensure seamless connectivity and operational excellence for Ericsson’s clients.
Company Overview
Ericsson is a global leader in telecommunications technology and services, headquartered in Sweden. The company is at the forefront of building the foundation for an open network ecosystem where industries, developers, and enterprises thrive, driven by the convergence of 5G, AI, cloud, and network APIs. Ericsson is committed to redefining industries and enhancing everyday life through intelligent, programmable, and transformative connectivity.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelor’s Degree
- Experience: 3 Year+
Key Responsibilities
- Provide technical support and troubleshooting for Ericsson’s network products and solutions.
- Diagnose and resolve complex technical issues related to 5G, AI, and cloud-based network components.
- Collaborate with engineering and development teams to identify root causes and implement corrective actions.
- Document solutions, procedures, and best practices for internal knowledge sharing.
- Ensure high availability and performance of network infrastructure for customers.
- Participate in on-call rotations and provide emergency support as needed.
Requirements
- Bachelor’s degree in Telecommunications, Computer Science, Electrical Engineering, or a related field.
- Minimum of 3 years of experience in a technical support or network operations role.
- Strong understanding of 5G, IP networking, and cloud technologies.
- Proficiency in network troubleshooting tools and methodologies.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and as part of a global team in a fast-paced environment.
Benefits
- Opportunity to work with cutting-edge 5G, AI, and cloud technologies.
- Career development and growth opportunities within a global telecommunications leader.
- Collaborative and innovative work environment.
- Competitive salary and benefits package.
- Exposure to diverse international projects and challenges.
- Contribution to shaping the future of connectivity.