Support Officer – Emiratized Role (Part Time)

Job Overview

First Abu Dhabi Bank (FAB) is seeking a Support Officer for an Emiratized Role (Part Time) to deliver best-in-class services for Commercial Banking customers. Follow-up on customer transactions and departmental policies.

Company Overview

FAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customized experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.

Quick Details

• Salary Range: Market Competitive
• Job Type: Part-time
• Qualifications: None
• Experience: 1 Year+

Key Responsibilities

• Deliver best-in-class services for Commercial Banking customers.
• Follow-up on customer transactions.
• Follow all relevant departmental policies, processes, and standard operating procedures.
• Serve as the main operational point of contact for key client relationships.
• Resolve customer issues and queries with excellent customer service.
• Contribute to continuous improvement and sustainability of systems and processes.

Requirements

• 1-2 years of working experience in customer service / sales.
• Students seeking to start and develop their career in banking are encouraged to apply.
• Demonstrate compliance with the organization’s values and ethics.
• Ability to prepare timely and accurate statements and reports.
• Being a Team Player & Coordination with RM/Sr RM

Benefits

• Opportunities for career development within FAB.
• Gain experience in a leading banking institution.
• Work in a controlled and consistent manner following bank policies.
• Focused and professional client servicing experience.
• Exposure to global standards and productivity improvement practices.