System Application Support
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| Company Name | Kenanga Group |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Greater Kuala Lumpur |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
Kenanga Group is seeking an Associate for System Application Support to join their Information Technology team in Greater Kuala Lumpur. In this full-time role, you will be crucial in ensuring the smooth operation and optimal performance of key financial applications, providing essential technical assistance and maintaining system stability for a leading investment bank.
Company Overview
Established for 50 years, Kenanga Investment Bank Berhad is a financial group in Malaysia with extensive experience in equity broking, investment banking, and wealth management. The Group is an innovative home-grown brand with a strong digital ambition, focusing on building a robust digital ecosystem. They have garnered numerous awards for their strong market position and continuous commitment to driving collaboration, innovation, digitalisation, and sustainability in the marketplace.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 2 Year+
Key Responsibilities
- Provide technical support and troubleshooting for critical business applications.
- Monitor system performance and ensure high availability and stability of applications.
- Assist in the deployment, configuration, and maintenance of application systems.
- Collaborate with development teams and vendors to resolve complex application issues.
- Maintain comprehensive documentation of system configurations and support procedures.
- Respond to user inquiries and provide effective solutions in a timely manner.
Requirements
- Proven experience in system application support or a related IT role (2+ years preferred).
- Strong analytical and problem-solving skills with attention to detail.
- Excellent communication and interpersonal skills for user interaction and team collaboration.
- Ability to work independently and as part of a dynamic team in a fast-paced environment.
- Familiarity with IT service management best practices (ITIL) is a plus.
- Understanding of financial services applications or environments is advantageous.
Benefits
- Opportunities for professional growth and career advancement within a leading financial group.
- Exposure to cutting-edge digital technologies in the investment banking sector.
- Work in a collaborative and supportive team environment.
- Competitive compensation package and employee benefits.
- Engage in continuous learning and development programs.
- Contribute to the digital transformation of a well-established organization.