Team Lead – HR Operations & Outsourcing

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Company NameTerracotta Outsourcing
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationAbu Dhabi Emirate, United Arab Emirates
QualificationsBachelor’s Degree
Experience5 Year+

Job Overview

Terracotta Outsourcing is seeking a Team Lead – HR Operations & Outsourcing to join their team in Abu Dhabi Emirate, United Arab Emirates. This role involves leading HR operations and outsourcing services, ensuring client satisfaction and compliance.

Company Overview

Terracotta Outsourcing is a private Human Resources Services company based in the UAE. They specialize in Employer Of Record Services, including Visa processing, Outsourced Payroll, PRO services, and Business Setup, providing comprehensive solutions to businesses.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: Bachelor’s Degree
  • Experience: 5 Year+

Key Responsibilities

  • Lead and manage end-to-end HR operations and outsourcing services for clients.
  • Oversee accurate and timely processing of payroll, visas, and PRO services.
  • Ensure full compliance with UAE labor laws, immigration regulations, and company policies.
  • Develop, implement, and optimize HR policies and procedures for client engagement.
  • Cultivate strong client relationships, acting as a primary point of contact for HR service delivery.
  • Provide guidance, mentorship, and performance management to the HR operations team.

Requirements

  • Minimum 5 years of proven experience in HR operations, with significant exposure to outsourcing.
  • In-depth knowledge of UAE labor laws, immigration processes, and HR best practices.
  • Demonstrated leadership capabilities with experience managing a team effectively.
  • Excellent communication, negotiation, and interpersonal skills for client and team interactions.
  • Ability to thrive in a fast-paced, dynamic environment with strong problem-solving skills.
  • Bachelor’s degree in Human Resources, Business Administration, or a related field.

Benefits

  • Opportunity to lead a critical function within a rapidly growing HR outsourcing firm.
  • Exposure to a diverse portfolio of clients and industries across the UAE.
  • Competitive salary package and comprehensive benefits.
  • Significant professional development and career advancement opportunities.
  • Collaborative and supportive work environment focused on innovation.
  • Contribute directly to the success and growth of client businesses in the region.

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