Team Member

Job Overview

Itsu is seeking a Team Member to join their team in Horley, England, United Kingdom. As a Team Member, you will contribute to creating a welcoming and connected environment for customers while ensuring high-quality service.

Company Overview

Itsu is an Asian-inspired food business with over 80 restaurants across the UK and Belgium, alongside a fast-growing grocery and wholesale business across Europe and beyond. Itsu is built on strong standards, thoughtful innovation, and people who take pride in what they do.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: Entry level / No experience required

Key Responsibilities

• Provide excellent customer service by greeting and assisting customers.
• Prepare and serve food and beverages according to itsu standards.
• Maintain cleanliness and hygiene standards in the work area.
• Handle cash and operate the POS system accurately.
• Work as part of a team to ensure smooth restaurant operations.

Requirements

• Team player with a positive attitude and passion for hospitality.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work various shifts including weekends and holidays.
• Commitment to itsu’s values and culture.

Benefits

• Opportunities for professional development and career growth within itsu.
• Work in a collaborative and supportive team environment.
• Gain valuable hospitality experience in a leading international brand.
• Access to employee discounts and other itsu benefits.
• Engaging and inclusive work culture.