Telephone Operator
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| Company Name | Al Ain Rotana |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | 200 |
| Location | Al Ain, Abu Dhabi Emirate, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Al Ain Rotana is seeking a Telephone Operator to join their team in Al Ain, United Arab Emirates. This role involves managing incoming and outgoing calls and providing excellent customer service.
Company Overview
Located in the heart of Al Ain, Al Ain Rotana is a five-star hotel offering refined Arabian hospitality with a modern touch. Featuring 246 rooms, suites, and villas, award-winning dining including Trader Vic’s, extensive wellness facilities, and elegant venues for events and conferences, the hotel blends comfort, style, and convenience for both business and leisure travelers.
Quick Details
- Salary Range: 200
- Job Type: Full-time
- Qualifications: None
- Experience: Entry level / No experience required
Key Responsibilities
- Operate telephone switchboard to answer, screen, or forward calls.
- Provide information to callers and visitors.
- Greet visitors and direct them to the appropriate person or department.
- Handle customer inquiries and resolve issues promptly.
- Maintain a professional and courteous demeanor at all times.
Requirements
- Excellent communication and listening skills.
- Ability to multitask and manage time effectively.
- Basic computer proficiency.
- Customer-focused attitude.
- Ability to remain calm and professional under pressure.
Benefits
- Opportunity to work in a renowned five-star hotel.
- Gain experience in the hospitality industry.
- Competitive salary and benefits package.
- Work in a dynamic and international environment.
- Professional development opportunities.