Telephone Operator

Job Overview

The Millennium Airport Hotel Dubai is seeking a Telephone Operator to manage incoming and outgoing calls, provide information, and direct inquiries. This role is crucial for ensuring smooth communication within the hotel and with external callers.

Company Overview

The award-winning Millennium Airport Hotel Dubai is a lifestyle destination in the heart of the city, offering a blend of comfort, convenience, and contemporary charm. Located minutes from Dubai International Airport and local attractions, it features stylish rooms, diverse dining venues, spacious event spaces, and top-notch leisure facilities.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: No Experience / Fresh

Key Responsibilities

• Operating telephone switchboard and connecting incoming calls.
• Answering inquiries and providing information to guests and callers.
• Directing calls to the appropriate departments or individuals.
• Taking messages and ensuring they are relayed accurately and promptly.
• Maintaining a professional and courteous demeanor at all times.
• Assisting with other administrative tasks as needed.

Requirements

• Excellent communication and listening skills.
• Ability to remain calm and efficient under pressure.
• Basic knowledge of telephone systems and equipment.
• Strong customer service orientation.
• Ability to handle multiple tasks simultaneously.
• Reliability and punctuality.

Benefits

• Opportunity to work in a dynamic hospitality environment.
• Gain experience in a leading hotel brand.
• Access to hotel amenities and potential employee discounts.
• Professional development opportunities within the hospitality sector.
• Supportive team environment.
• Convenient location near major transport hubs and attractions.