Test Buyer / Mystery Shopper (m/f/d)

Job Overview

ComeUnited GmbH is seeking Test Buyers / Mystery Shoppers (m/f/d) on a freelance basis in Finland. This entry-level contract role involves evaluating customer service, product presentation, and contributing to market research projects.

Company Overview

ComeUnited GmbH connects job seekers with companies, specializing in market research, mystery shopping, freelance work, and providing opportunities for extra income. They operate within the advertising services sector, fostering flexible work opportunities.

Quick Details

• Salary Range: Market Competitive
• Job Type: Contract
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Act as a mystery shopper to evaluate service quality, product presentation, or processes.
• Visit assigned locations (e.g., stores, restaurants) anonymously as a regular customer.
• Observe and record specific details about the customer experience.
• Provide detailed and objective feedback through structured reports.
• Adhere strictly to project guidelines and deadlines.
• Maintain anonymity and professionalism throughout each assignment.

Requirements

• Reliability and strong attention to detail are essential.
• Ability to follow instructions accurately and meticulously.
• Good observational, communication, and reporting skills.
• Access to a computer and stable internet connection for reporting tasks.
• An independent and proactive work ethic.
• Must be able to maintain confidentiality and objectivity.

Benefits

• Flexible freelance work arrangements that fit your schedule.
• Opportunity to earn extra income on a project basis.
• Contribute to valuable market research and quality improvement initiatives.
• Work independently on various engaging projects.
• No prior experience required, making it ideal for entry-level individuals.
• Gain insights into different industries and customer service standards.