Trade Operations Specialist (remotely)
Apply to Job Here
| Company Name | SupportYourApp |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Tbilisi, Georgia |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
SupportYourApp is seeking a Trade Operations Specialist to join their team remotely. You will be responsible for providing secure technical, customer support, and CX services to growing companies around the globe. This role requires fluency in English and experience with eBL and Customer Success.
Company Overview
SupportYourApp, an intelligent Support-as-a-Service company, has over 16 years of experience, a team of over 1300 professionals, and offers services in over 60 languages. They are PCI DSS Certified Level 1 and hold ISO/IEC 27001 certifications. They focus on customer-focused consultants with exceptional language skills.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 2 Year+
Key Responsibilities
- Provide customer support (Front desk, Tier 1)
- Offer technical support (Tier 1-3)
- Manage social media customer service
- Deliver CX services
- Handle AI-powered support teams
- Set up system and integration.
Requirements
- Fluent in English.
- Experience with eBL.
- Experience in Customer Success.
- Strong communication skills.
- Ability to work remotely.
Benefits
- Opportunities for professional development and career growth.
- Work in a collaborative and supportive global team environment.
- Gain experience in a leading IT service company.
- Access to employee benefits.
- Engaging and inclusive work culture.